• Internet
    Internet Overview

    Internet connectivity tailored for business that goes beyond the standard options provided by mainstream providers.

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    Business Ethernet Overview

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    Direct Fibre Access Overview

    DFA (direct fibre access) is a premium one-to-one type technology utilising fibre direct from your business to a data centre near you.

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    Project Sonic Overview

    Project Sonic is NetVault's 10 GPS cloud connection offering. It is a service that can be split into multiple sub-services for great convenience and value.

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    NBN Enterprise Ethernet Overview

    NBN Enterprise Ethernet is for when you want the reliability of symmetrical speeds across a dedicated bandwidth, whilst still running your internet across the NBN network.

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    Business NBN Overview

    This is internet connectivity across the NBN, which now represents the baseline for Australian businesses. Disrupting the dominance of Australian Telco providers, NetVault offers you a viable alternative in Business NBN.

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    Business 4G LTE & 5G mmWave Overview

    Business 4G LTE is an effective stand-alone product, however many businesses see the advantage in using it to stay connected, especially when the NBN is offline. 5G mmWave offers the faster speeds of 5G with even more bandwidth.

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    Private MPLS Overview

    Private MPLS from NetVault offers a genuinely private connection; linking their data centres and your branch offices all through the one connection.

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    SD-WAN Overview

    Rather than via a fully private connection, SD-WAN connects across multiple internet connections. It provides superior agility to traditional VPN, as well as many other benefits.

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  • Telephony
    TELEPHONY Overview

    NetVault provides advanced yet affordable telephony technology. Using our solutions, your business can develop and deploy the expedient electronic transmission of voice, data and more.

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    HOSTED PBX Overview

    Free your business from old legacy phone systems, and move your phone system to the cloud. Hosted PBX allows you to do so without the high costs or typical complexity.

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    HOSTED 3CX Overview

    3CX is an internet software-based IP PBX communication technology which helps businesses to connect wherever they are to make and receive calls in a simple, flexible and affordable way.

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    SIP TRUNKS Overview

    SIP trunks represent the future in phone lines and can be run over a range of different networks, including the NBN. Ideal for businesses on-the-go.

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    Microsoft Teams Direct Routing Overview

    Microsoft Teams Direct Routing is an add-on to your SIP trunk. It allows you to connect your SIP trunks to your teams so you can make phone calls out.

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    Mobile Plans Overview

    Instead of dealing with the traditional carrier, NetVault can provide access to the wholesale division of top tier carriers to optimise a better experience.

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    INBOUND 1300/1800 Overview

    NetVault can provide 1300/1800 numbers at a cost-effective rate. Never miss any sales opportunity, as well as polish your company's professional image.

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    Cloud Overview

    Cloud computing allows easy access to networks, storage, applications and other resources. You can opt to use your own cloud system or utilise NetVault's cloud computing infrastructure for added security and other benefits.

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    Public Cloud Overview

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    Private Cloud Overview

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    Hybrid Cloud Overview

    Our hybrid cloud environment lets you choose the right workload for the right environment, as well as move workloads around as business needs and technologies change.

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    COLOCATION Overview

    NetVault’s Colocation services provide carrier-grade Co-Location hosting facilities to accommodate your networking and telecommunications infrastructure.

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    Satellite Overview

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    About OneWeb
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    About Project Kuiper
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Telephony > Microsoft Teams Direct Routing

Connect your telephony to your teams

Microsoft Teams is a great tool for collaborating with your team. If you also require an efficient way to communicate with the outside world, place or receive business phone calls, create voice menus, call queues, record calls, get detailed statistical reports and more, look no further than Microsoft Teams direct routing. NetVault has been operating hosted PBX and SIP trunk platforms for many years, and Microsoft Teams Direct Routing is a simple extension on that platform.6

Use all the unified communication functions of Microsoft Teams, such as video calling, screen sharing, group chat, instant messaging, document collaboration and file transfer, as your main business communication tool. This can all be achieved whilst utilising advanced call reporting, queue statistics, user information and live call wallboards.

Using the Microsoft Teams calling, now everyone in your business (no matter where they are), can be connected with video conferencing. This is to people inside and outside of the business and its included in every call plan package. Microsoft Office365 gives you the ultimate unified communications solution. With simple Pay As You Go (PAYG) or cost-effective unlimited Australian calling plans, you and your end-users will fall in love with the simplicity of this all-in-one solution.

Microsoft Teams calling is the perfect Skype For Business (SFB) alternative. Microsoft has notified the industry of the end of SFB by July 2021. Microsoft Teams Direct Routing is the SFB replacement. Therefore, if you need to replace SFB or looking for an alternative to Telstra TIPT give us a call.

Typical NetVault Microsoft Teams Deployment, with redundancy:

Benefits

Cost

Reduce monthly call costs and maintenance fees. No more pesky line rental

Session based licensing

Unlike other providers to charge per user, we only charge per SIP trunk

Easy setup

Quick and easy setup in under an hour with our quick setup guides

Portable

Port your existing numbers from your current provider, or select a new number from our available pools

Support

Australian based support, 24/7. There when you need it, not some overseas call centre

Scalability

Scale the number of users on your Teams Direct Routing up or Down as needed

Industry standard

Utilise Industry standard SIP protocols to maximise device compatibility

Handset choice

Utilise your existing desktop handset or use the Teams Mobile App – your choice

Reliability

Ultimate in reliability using only enterprise grade SBCs and direct links to Microsoft Azure and Office365