• Internet
    Internet Overview

    Internet connectivity tailored for business that goes beyond the standard options provided by mainstream providers.

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    Business Ethernet Overview

    Providing reliable connectivity, Business Ethernet is affordable and adaptable for anything from startups to growing companies.

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    Direct Fibre Access Overview

    DFA (direct fibre access) is a premium one-to-one type technology utilising fibre direct from your business to a data centre near you.

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    Project Sonic Overview

    Project Sonic is NetVault's 10 GPS cloud connection offering. It is a service that can be split into multiple sub-services for great convenience and value.

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    NBN Enterprise Ethernet Overview

    NBN Enterprise Ethernet is for when you want the reliability of symmetrical speeds across a dedicated bandwidth, whilst still running your internet across the NBN network.

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    Business NBN Overview

    This is internet connectivity across the NBN, which now represents the baseline for Australian businesses. Disrupting the dominance of Australian Telco providers, NetVault offers you a viable alternative in Business NBN.

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    Business 4G LTE & 5G mmWave Overview

    Business 4G LTE is an effective stand-alone product, however many businesses see the advantage in using it to stay connected, especially when the NBN is offline. 5G mmWave offers the faster speeds of 5G with even more bandwidth.

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    Private MPLS Overview

    Private MPLS from NetVault offers a genuinely private connection; linking their data centres and your branch offices all through the one connection.

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    SD-WAN Overview

    Rather than via a fully private connection, SD-WAN connects across multiple internet connections. It provides superior agility to traditional VPN, as well as many other benefits.

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  • Telephony
    TELEPHONY Overview

    NetVault provides advanced yet affordable telephony technology. Using our solutions, your business can develop and deploy the expedient electronic transmission of voice, data and more.

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    HOSTED PBX Overview

    Free your business from old legacy phone systems, and move your phone system to the cloud. Hosted PBX allows you to do so without the high costs or typical complexity.

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    HOSTED 3CX Overview

    3CX is an internet software-based IP PBX communication technology which helps businesses to connect wherever they are to make and receive calls in a simple, flexible and affordable way.

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    SIP TRUNKS Overview

    SIP trunks represent the future in phone lines and can be run over a range of different networks, including the NBN. Ideal for businesses on-the-go.

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    Microsoft Teams Direct Routing Overview

    Microsoft Teams Direct Routing is an add-on to your SIP trunk. It allows you to connect your SIP trunks to your teams so you can make phone calls out.

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    Mobile Plans Overview

    Instead of dealing with the traditional carrier, NetVault can provide access to the wholesale division of top tier carriers to optimise a better experience.

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    INBOUND 1300/1800 Overview

    NetVault can provide 1300/1800 numbers at a cost-effective rate. Never miss any sales opportunity, as well as polish your company's professional image.

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  • Cloud
    Cloud Overview

    Cloud computing allows easy access to networks, storage, applications and other resources. You can opt to use your own cloud system or utilise NetVault's cloud computing infrastructure for added security and other benefits.

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    Public Cloud Overview

    NetVault Public Cloud, powered by OpenStack, provides a cost effective alternative to on premises infrastructure, while leveraging the benefits of public internet connections.

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    Private Cloud Overview

    Leverage Enterprise Grade infrastructure and VMware vSphere Enterprise to give you and your clients the best dedicated cloud experience possible. Link this back to your network via MPLS for the best possible connection.

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    Hybrid Cloud Overview

    Our hybrid cloud environment lets you choose the right workload for the right environment, as well as move workloads around as business needs and technologies change.

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    COLOCATION Overview

    NetVault’s Colocation services provide carrier-grade Co-Location hosting facilities to accommodate your networking and telecommunications infrastructure.

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    Satellite Overview

    Never be without a working internet connection again

    LEO Satellite Overview
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    About OneWeb
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    About Project Kuiper
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Telephony > SIP Trunks

Tried and tested SIP trunk solutions

A SIP trunk is a direct replacement for a traditional PSTN or ISDN line, made essential by the NBN rollout. SIP trunks are the next generation of phone lines and can be run over a variety of different networks, the most common being the public Internet (i.e., the NBN). SIP trunks connect to existing phone systems, either at a client’s premises, in one of our secure data centres, or elsewhere on the public internet.

We set-up and configure correctly:

A SIP trunk is a direct replacement for a traditional PSTN or ISDN line. The rollout of the NBN in Australia means that most of the PSTN and ISDN network in the country will be shutdown, and will need to be replaced by IP telephony solutions instead.

However, if a SIP trunk is not setup and configured correctly, phone call quality will most likely suffer. This is why VoIP and SIP services have had bad wrap over the last few years – not because the technology itself is flawed – but the way inexperienced IT administrators deploy the IP telephony services gives users the impression the fault is with the technology.

When implemented correctly, SIP trunks can be more reliable than traditional phone services. These solutions can also result in call quality that is superior to PSTN and ISDN.

NetVault SIP trunks have been thoroughly tested with a range of third party PBX vendors. Let us show you the right way of deploying SIP trunk, with our time and tested solutions. 

NetVault SIP Trunk attributes

Simplicity

A SIP trunk is the easiest, fastest way to keep using the existing PBX at a business premises. It allows for existing investments in PBX hardware (that a client might have already made) to be fully utilised.

Remote offices with local numbers

Choose numbers from geographic regions that match your physical location. Consolidate remote workers and outsourced branches with a universal business phone number.

Caller ID over stamping

Caller ID over stamping is available to show a single phone number for all your office calls. This is a great way to ensure that when a customer’s call is returned, it can be answered by a central receptionist or call group.

Disaster recovery

All SIP plans come with 2 redundant SIP servers with separate sessions to ensure maximum service uptime.

Consolidated network management

Multiple offices, with multiple difference PBXs can be billed as a single entity bill to make accounts processes seamless and efficient.

Multiple DID options

Choose as many DIDs as you need for your business’s needs. You only need 1 for a working SIP trunk, but if you would like to create advanced call routing rules, choose as many numbers as you need.

Local and toll-free numbers

Pair your ISP trunk with 1300/1800 numbers to give your client’s and their business the professional touch.

Fully compatible

NetVault SIP trunks have been thoroughly tested with a range of third party PBX vendors. If it’s out there — it most likely works!

Scalability

Start with as few as two SIP trunks/channels and scale up to an unlimited number of trunks/channels when your needs grow.

Cost-effective

SIP trunks are typically half the overall costs of similar solutions form larger carriers like Telstra and Optus.

Automatic failover and built-in redundancy

Should your PBX be unavailable, calls can be automatically re-routed to an alternate number, like a mobile phone. This is so that your calls are always answered.